Wipemate home · Contact & support
Last updated: October 23, 2026
Presale and shipping dates are not yet confirmed. We will announce the expected shipping window before paid orders open. Joining the founder list or saving a setup does not place an order, reserve inventory or take payment.
First orders ship free over $80. For Wipemate Plus members, future orders ship free after the first order while membership is active. Any other shipping charges, available methods and delivery estimates will be shown before a paid purchase is completed.
We currently ship within the United States.
When your paid order ships, we will email the tracking information. If an announced shipping window changes, we will provide an update by email.
Please check your address before completing a paid order. If it needs correcting, contact customerservice@wipemate.com as soon as possible so we can help.
Contact customerservice@wipemate.com. For damaged, defective or incorrect items, see our 30-day money-back guarantee.